Ready to get started?
Now is the time to start planning your hardscape project and United Hardscapes
is the company to start planning it with
You don’t have to be an expert to know what you want, but it helps to have access to United Hardscapes experts to help you along the way.
Here is a list of our most frequently asked questions to help you navigate your project.
If you still have a hardscape question, simply submit your question below and we will get it answered within 24 hours.
Yes, for outdoor living areas including pool patios, pavers are 10x better than concrete or stamped concrete, particularly if you use the newest generation pavers. Visit our pavers vs concrete section to learn more
No, pavers done with a proper base, proper bedding and installed with a high end polymeric sand will never have weeds coming through the pavers. At United Hardscapes, we use only the highest quality materials to ensure that you enjoy your project for many years to come. If you have weeds growing through your pavers, please contact us to talk about how we can install a new patio or driveway.
A Lot has changed over the years with the installation process of pavers including the base material and fill materials. Most of these old projects don’t have the right foundation or the right sand and sand filling the joints, allowing weeds to grow. Today's processes have been updated to prevent this.
Very rarely, If a paver were to crack for some reason it is very easy to switch out and replace without even noticing.
Yes there are a variety of paver safe cleaners on the market, we recommend (Techni-seal)brand cleaners.
Yes you can power wash pavers if you choose to. We advise you to be mindful of the polymeric sand and if you remove too much poly sand you should re-apply as soon as possible.
Pavers are a pressurized concrete block that is nearly 3x as strong as poured concrete, pavers come in all shapes, sizes and colors.
Yes, Pavers are a great option for driveways even in areas where it's cold and there is snow. We have installed many beautiful paver driveways. Whether your home is old or new, a paver driveway is a great home updating project that adds value and attractiveness to your property.
These white spots are called effolesance, this is actually in the concrete block when its made, over the first 6 months of the new paver installation you may see this wash out of the concrete block, it's perfectly normal and naturally washes away with weather. There is also a cleaner on the market that will help speed up the process. On average it dissipates within about 30 days from installation, depending on the weather.
Most pavers are non-permeable, meaning the water will run off them. We also offer permeable pavers as an option. With these pavers, waterwill run through the cracks and into the base or drainage system.
Yes it can, as long as there is proper slope away from the house and you don’t mind a bit more maintenance of maintaining polymeric sand in that area. However, we suggest installing the gutters under the walkway and into a dry well or exit to daylight. Other options are available if you have a flower bed between your paver patio and gutter.
No, in fact we discourage sealing new pavers since it's just not needed and adds future maintenance.
While your pavers don’t change color when they are wet, they may have a different shade or look more vibrant when wet. They will return to their original color when they dry. It's best to choose colors of pavers when they are dry since that's the way you will see your patio the most.
No pavers are actually a less expensive better quality product than either of the other stones.
Yes, however there are some exceptions with certain products so be sure to ask your project consultant if you have any questions. It is recommended to use a concrete safe snow melt and if you are interested, we offer an optional heated paver solution.
Yes, there are cleaners and sealers on the market that help to color boast old pavers back to life.
With pavers any type of repair is simple, because all the pieces are individually put together its easy to pick up a section and either repair or switch out with little to no obvious fix. You can’t say this about stamped concrete.
Yes, though it may seem like minor things from the outside looking in, with our experience we know what to look for and the difference between pavers that last the long term and don’t. Your project consultant will help educate you on the differences during your site visit.
When it's summer and the sun is blaring down, things can get a little toasty but it's by no means unbearable. Most of our clients are able to walk barefoot on their paver patios with no issues. Especially when compared to Bluestone, Bluestone gets extremely hot during the summer sun.
The average walkway is 4’ wide this is pretty standard with all houses, however larger houses or customers who are looking for a more grand entrance will choose to do a 5’ wide walkway. Occasionally we can do smaller width walkways, but due to the core pavers/ border combo its important to make sure you have enough width in the field so that the walkway looks right. Your project consultant can explain in more detail and show you examples.
We highly recommend doing the walkway before the driveway, It's not only important to keep your new driveway “Clean” but also structurally walkways are strong when the asphalt is “Bonded” to the new walkway vs us cutting a new driveway and going up to it.
Yes we recommended doing a border along the walkway, it helps to outline the walkway, secure the cuts and provides a clean look that leads to the final destination. Many walkways will even include a double border. Click here to see more examples of walkways with borders
This is project dependent, however if there are sprinklers right next to the walkway, yes they should be removed and “Moved/adjusted” by the sprinkler company after the project is complete.
Just because your doing a walkway does not mean you are limited on your paver choices; we have designed many walkway projects using many size pavers and borders creating unique entrances for every situation.
We take pride in our installation process and the long term durability, but in order to ensure this we need to make sure there is a proper amount of base, even though your walkway may only be 4’ wide we plan a minimum of 8” to 12” of extra base on the sides for structural integrity of the walkway. With this extra base you should plan for your total dig area to be aprox 6’ wide on an average 4’ wide walkway.
Yes, if you need any conduit under the walkway whether for power, sprinklers or anything else, just bring this up to your project consultant during the site visit and we will ensure its added to the project ticket.
This will vary on project specifics, however most walkways are completed in 1 to 3 days.
There are many options when it comes to stairs next to a walkway, options will vary drastically in price and not all options are available for every project.
Yes, please mention this idea to your project consultant during the site visit and we can plan to prep your entire front so that you're ready to go once the walkway is complete.
Yes unlike concrete where it has to dry, pavers are ready to walk on as soon as the project is complete.
Yes, most pavers are snowblower safe and are easy to shovel.
No, unlike bricks pavers do not hold as much moisture and provide more textures making them much less slippery than a traditional brick or natural stone product.
Though each project is different, a common practice we recommend in walkways is to have a “Fan” open to the driveway, typically 2 feet wider than the walkway, then a “Fan” open to the steps creating a landing area of the bottom of the steps.
No, your new walkway will not puddle. Most old walkways that puddle, puddle because they are sloped the wrong way, they sit too low compared to the grass or there are simply low spots in the walkway. All of this will be corrected with your new walkway installation.
You have a couple options when your walkway is on a slope, depending upon your end goal, we can either add steps into the walkway creating a “landing” area in between steps that eventually leads to the top of the hill. This is usually the most practical solution and provides the best estetic. However, not everyone likes steps. In this case we could “Ramp” the walkway depending upon the slope we would recommend the best pavers for this and design a solution that works.
We asked customers to set aside 30min to 60min for an initial site visit This will give us plenty of time to discuss the project, answer any questions you may have and allow us time to properly document the project description.
Though we get this questions a lot there is no “Right” answer, patio size is designed around what you want to do with it, someone who is looking for a simple patio, fire pit area and bistro table hangout may only need a 300sq foot patio, while a customer who is looking to entertain an entire family and who wants to create a truly outdoor living area may be in the area of 1,000+ square feet. Your project consultant will be able to suggest some sizes based on your yard, house and ultimate goals. On average most customers end up with a patio between 500 and 1,000sq ft.
We would suggest a larger block paver for patios, the industry as a whole is transitioning to this larger block look, and the overall estic of larger blocks reduce the number of lines in the patio, reduces the need for poly sand maintenance and provides an overall cleaner look for large patios.
Yes, because patio areas are wider its possible to have multiple borders, our most popular border option in patios is to include a “Double” border, this usually includes an “inlay” accent color along with a smaller outside border in the same matching color as the core patio. This look really makes a patio pop. Your project consultant will recommend options for your patio based on your surroundings and house colors.
Yes you can mix colors within the core design, we have done projects where customers have chosen to mix all sorts of colors to create their own “look”
This really falls under personal preference, however there are pros and cons to each. When bringing pavers all the way up to the foundation you create a maintenance free area and depending upon your yard this could be valuable extra patio space. However in an area where you have more room, it's best to keep the patio away from the house since it's unlikely people will “Sit” next to the house and this is a waste of patio space. Instead this area turned into a landscape bed will help hide any imperfections in the foundation and allow you to either save money or take that space and expand the patio outward where the space will be utilized better.
No, typically we are able to work right near septic areas in some cases we are even able to work over septic areas. This is project dependent but ask your project consultant is you have any concerns.
In most towns and cities you do NOT need a permit for paver patio construction, however your local project consultant will advise you of anything local permits if needed.
No, United Hardscapes does not pull permits for customers, however we provide all the details, site plan and documents required for a customer to easily pull a permit if needed.
Yes, a well designed and purposeful patio will add value to your property and years of enjoyment to your friends and family. Though patios and most hardscape will add value to a property it typically will not add any additional taxes to the property.
Yes, our project consultants are trained on what to look for so that you have a patio that fits your needs and looks appealing.
Yes, there are ways to add onto an existing patio without it looking weird, whether this involves utilizing the same pavers or designing a new extension United Hardscapes will find a way to ensure your patio extension looks like it was planned all along.
Yes, our crews our trained on how to properly remove decks and cut out concrete so that your new patio can be installed nearly anywhere.
Yes, all of our 3D designs comes with a “Landscape” options showing you what your patio could look like fully landscaped.
Your project consultant will have an opinion on your step options based on the site visit and your unique situation. However, most customers will choose a solid granite step/landing option for their back steps since this is the most durable long lasting type of steps for patio areas. For a more cost effective option, its suggested to coordinate with a carpenter after the patio is complete and install a set of Trex/Azek type steps that would land right on top of the patio.
No, As long as the proper base and sub soil is prepared correctly you will not have to worry about rodents undermining you new patio.
Your project consultant would have the final say here with suggestions, however the two most common solutions are to either add a retaining wall that can either be cut into a hill or can be used to build up to support your new patio. Secondly if there is room, it's possible to grade around your patio and utilize landscaping to cover up the slope, this tends to be a more cost effective way to take care of hills.
This is a personal preference when it comes to the looks, we have done many patios that utilize a combination of elevations and steps to build into their backyard, and in some cases it really makes sense to build on multiple levels. The other side of this is that if it's not needed to add levels, then it may be an unnecessary cost, once you start to add raised areas and sections the const drastically increases and unless you have the room to really separate the level of your patio its suggested to keep your patio ground level and instead separate areas with designs instead of levels saving on cost and increasing your useable space.
Maybe. There are many things we look for before we commit to being able to go over existing concrete, some items include the condition/base of the existing concrete patio, the height clarence between the patio and your doors, and can everything drain the right way are just some of the many things we will need to know in order to determine if we can go over existing concrete. However, if everything checks out, yes we can go over existing concrete patios.
Yes, we offer complimentary 3D designs on all of our hardscaping projects, Once you accept your proposal you could request a 3D design at that time, you will have two options, either you can look at materials first to get an idea of what you like and then we would build your design to your chosen materials or you can request your project consultant to put together a design for what they think would look best on your property.
Its most common for customers to add on a fire pit and sitting wall and even design to their patio, infact it’s so common we have a name for it, it's called our Entertainment Package. This package includes everything you need to entertain your family or friends.
No need to worry, rain does not harm your patio installation, in fact a little water is even better for compaction. If however the weather is a total washout, your project consultant will reach out to you to let you know the crew won't be arriving that day and they will resume the following day weather permitting.
In order to install polymeric sand properly the pavers should be mostly dry, if it was raining out the day your project was completed or if the pavers were simply still too wet to sand, then the crew will finish up your project and schedule a day in the future to come back and poly sand when the project has dried.
Yes you can walkway on the patio, however without the poly sand or compaction to finish off the project you may notice some of the pavers “loose” or “slightly uneven” All of this is corrected during the last step of packing and sanding.
Typically packing and sanding will take less than 30min to complete and no, you do not have to be home for this to happen.
This is a question really based on budget and desire. All three of these options are viable to get new grass after a construction project, however cost is a large factor. Traditional grass seed is the least expensive route but is the slowest to grow and take hold, while sod is the best option, but most expensive. Hydro see is a good middle ground for many folks since the yard is raked and prepped already and needs to just be blasted. Since every job is unique in the amount of “disturbded” yard it's best to ask your project consultant what they recommend and get an estimate on whatever option suits your needs the best.
There are three types of fire pits that are most common with paver patios, the first is the traditional stone/block fire pit that is most commonly used and is a standard 48” wide and typically matches the patio. These are great for wood burning and are economical in cost.
The second type of firepit is similar to the above but is would “Gas” instead of wood burning, its nice to be able to turn on a fire pit and run it directly off your house gas/propane line, however there is an extreme price increase between these first two options, when you go with a hard line like this to the fire pit, you need to get the town involved with permits, the gas company would have to install and connect the burner up and the accessories needed for the installation tend to add aprox $3,000 to $3,500 to the project cost, for most people this is quite a bit for a fire pit.
The third option that has been gaining popularity is the Elegant propane fire pits, these are typically square, larger fire pits that have a propane tank inside them (hidden) these fire pits are usually portable but still are heavy duty and won't blow away or fall apart.
We offer both square and round firepits, fire pits patio design and optional sitting wall design should be considered when choosing the fire pit style, your project consultant will explain more during the site visit.
Yes, we build and install both, however these items are very customizable. We offer very simplified “kit versions” all the way through to custom build mason masterpieces. Ask your project consultant to help you design what's best for your backyard.
Yes, these are custom made and can be matched to existing stone on a house or chimney. These items are not included in standard fire pit pricing and would be custom quoted.
21” tall this includes a cap and 6 layers of 3” retaining wall block.
The average sitting wall is about 12 linear feet. This fits 4 to 5 adults comfortably and still allows for 3 to 4 chairs in front of the fire pit.
It depends on the layout of the patio and what looks best for your property. Both “L” shape and curved work well and seat the same amount of adults, however we would recommend a matching shape fire pit.
A standard wall cap is between 12” and 14” wide. However, if you are looking for a thicker wall or cap, there are ways to custom build sitting walls that can meet your desired goal.
Yes the most common way we mix colors is by getting your wall to match your patio by installing an “inlay” stripe, this inalay typically matches your border paver and is usually a darker color so that it stands out.
Yes, all the caps and smaller split pieces of your wall are glued together with a special hardscape bond.
On average, your sitting wall should be 3’-4’ from the fire pit. This gives you plenty of room to walk between the wall and fire pit and sit without burning your knees or being too far from the fire.
Yes, but we only do hardscape and landscape lighting on our new construction projects. We don’t do lighting on others projects or outside of hardscaping.
With all of our walls we offer the option to have them pre-wired, this means we actually run wire for future lights in your wall, we space them out appropriately, and we leave the caps unglued there so there is easy access to add lights down the road?
Many times if we are not doing the hardscape lighting, customers will decide they want to do it on their own to save some money or possibly down the road there is potential for lights, it's much easier to do all of the pre-wiring during construction, the wires are mostly hidden and if you choose to never do lights there will be no structural effect on the wall by having it pre-wired.
No, sometimes you already know you will never have lights in the wall, for one reason or another we simply will make a note on the project ticket and your wall will be excluded from wiring.
Yes, this is known as a hardscape couch. A hardscape couch is more expensive than a regular sitting wall, but a well-built hardscape couch is a great showpiece on any larger patio.
Yes, your project consultant can provide you with a quote to add pillars to the ends of your sitting wall to complete the look - each pillar is 2’ wide, x 2’ deep and 36” tall and comes with a large cap stone. Pillars can also be pre wired for lighting or we can place conduit underneath for future high voltage lighting.
Yes, there are many instances where we design a sitting wall right into the hillside, utilizing the wall as both a sitting feature and retaining wall.
Yes we do this all the time. Most concrete pool patios fail over time for various reasons and we remove the existing concrete and re-install pavers as a replacement.
Yes there is a fee for cutting, removing and hauling out concrete. This price is region dependent and will be discussed by your project consultant.
Yes, or at least have a professional pool company inspect the lines for any damage.The time to do this work is before the new pavers are put back down, ask us how we can help you coordinate this.
This is project dependent but most of the time we can work within fences by only taking out select sections for entry. Each project is different, so your project consultant will determine the best entry points.
Its preferred to wait until the construction around the pool is complete before replacing pool liners, however in certain cases we can accommodate new pool liners.
No, that's not a problem at all, in fact many customers have an existing concrete patio that we are able to go right up to and design it to look as if it was meant to be there from the start.
Your pool patio will be sloped both away from your pool and away from your house. If needed, a drain could also be installed for situations where water can not go off the patio.
No, anchor pool covers are attached to a metal rod that's installed the paver, not the paver itself. Your pool cover company will cover this with you when it's time to cover the pool.
Yes, even if the pool is not installed yet, we can help you figure out a rough design and costs for your project. We understand planning a new pool is a long process with many steps and we are here to help.
Yes, if you are having a new pool installed we highly advise working together with the pool company so that we can coordinate digging, backfill and more so that you're not paying for the same job twice. Typically project coordination between our project consultant and your pool contractor will save you 20% on the patio installation.
On average pool patios are between 800 and 1500 square feet but each project can be customized for your backyard.
We suggest waiting 3 to 4 months at minimum, but this varies based on the type of pool construction, weather and soil type. Your project consultant will give you a more detailed insight based on your specific project.
No, we do suggest planning ahead though, a pool patio project takes time from planning, designing and installing so be mindful of when you really want to use your pool and what its going to take to get there.
Yes, boulders are a great solution to help with new grade issues created by new pools.
Yes, your driveway can be designed with a paver that is both plowable and can be snow blown.
Yes, we only recommend pavers that that can handle salt from the roadway.
Yes we could either install a driveway drainage system or install a permeable paver driveway.
Yes, they are about 2.5x more expensive than an asphalt driveway. However, if you love the durability, curb appeal and satisfaction of having a paver driveway then you know this outweighs the cost.
This is town dependent and would have to be checked by your local project consultant. Some towns and cities require a certain amount of feet to remain paved while others allow you to go right up to the street. Either way we can design it so it looks great in your front yard.
Of course! Your paver driveway is just as durable if not more durable than a traditional asphalt driveway.
There are certain pavers we recommended over others when it comes to driveway installation, but your design options are plentiful.
As soon as the project is complete, you will be able to use your driveway.
Yes, these extensions for additional cars in the driveway are quite popular with families who have teenagers who just got a car.
Yes, people who have very large driveways usually don’t paver the entire driveway, instead they paver sections, like aprons near the street or by the garage or do only a parking area near the house and the rest of the driveway is asphalt or crushed stone. Either way, if you're interested in utilizing pavers in your next driveway your project consultant will be able to give you plenty of ideas.
There are cleaners specifically to remove oil from pavers. In a worst case situation, the affected pavers could simply be switched out and replaced in the stained area.
No, pavers driveways are no more slippery than a regular driveway in rain or snow, and in some cases a textured driveway would be even more slip resistant than traditional asphalt.
We install retaining walls from the most popular retaining wall block as well as natural stone, veneering of concrete, and boulder walls.
Depending on the situation, a boulder wall would be most cost effective, but is not always the most practical. The next and best walls for both strength, looks and cost would be a traditional “Segmental retaining wall” from Versa-lok or Techo-bloc.
Most towns/cities allow for the construction of a 4’ high wall, anything higher than this would require engineering drawings.
Yes, as long as there is room and proper area for Geo-grid, then yes its possible to accomplish your taller wall while avoiding costly engineering costs. Your project consultant will go over all the details for your local town regulations.
Yes, we work with a company called Redi-rock that supplies materials all over the country. These large faced mafia blocks are a great alternative for large scale wall projects.
Yes, retaining walls that are properly designed do just that. A solid wall system will catch water and funnel it around the wall and into a pre designed drainage system.
Yes, we remove old wood and railroad tie walls quite often. There is an additional dumpster fee for the removal of the old materials.
We don’t fix old walls in general because there are too many unknowns. If the wall is failing, there’s a good chance that it’s failing from the base or due to improper drainage. In order to fix this wall, we would only do the project if it was a complete tear down and re-install.
Yes there are multiple colors and color combos available to match nearly every paver block on the market.
No, sorry, we do not do wall add ons.
Yes we can install steps into any of our walls.
Typically, 4 or 5 foot steps are the most common.
Yes, all of our walls are designed with your end goal in mind, whether that's to keep the wall level and bring up the grade or to step the wall down and tie it into the property we have seen it all.
Yes all walls no matter the size of them will have proper drainage and a drain pipe that exits them to ensure proper pressure relief.
No, we use speciality designed reducers so that any drain holes are narrowed down to only a 1” opening that is built right into the wall design.
This depends on the length and type of wall you are installing but typically every 45’ there is a pressure relief exit.
Yes as part of our retaining wall installation, we ensure walls are properly back filled and ready to use, whether for a yard extension or a flower bed.
We could build your wall either way, however it is strongly recommended that your retaining wall is built on a stepped backed pre-defined slope. This makes your retaining wall nearly 10x stronger than a straight vertical wall.
This varies on the height of the wall, however most smaller decorative walls are either natural stone or 3” wall block. For larger structural retaining walls we recommend either a 6” or 8” block (6” being much more popular).
Yes, all of our walls are installed with caps unless otherwise specified
Yes caps can be the same, a different color or a different material like blue stone. However, most people stick within the same types of materials, such as wall blocks that have block caps and natural stone that has natural stone caps.
Yes, however this would need to be coordinated in advance with an electrician.
Yes, please ask your Project Consultant how and where they would recommend lighting for your wall project.
Yes, preferably during dryer times, avoiding the spring rains is usually best, however as long as the ground is not frozen or sloppy wet we can install walls.
Yes, Your project consultant will have the tools necessary to measure the height of the wall needed to complete your project.
The amount of steps needed in your wall is calculated by the total height of your wall. Steps are between 6’ and 8” per step depending upon the materials chosen.
No, though it may look like they are built on top of pavers, due to the weight of the entire project it is highly recommended that outdoor kitchens are built on a reinforced concrete pad to ensure long term durability.
Yes there are two “looks” for outdoor kitchens and both will go with your patio. The first option is simply doing a “Block” outdoor kitchen, with your kitchen built using wall block from the same manufacturer of your pavers. We build the shell with the appropriate block giving the entire project a matching complete look.
The second and more popular option is to complete the outdoor kitchen with a complimentary natural stone veneer. We will install a matching or complimentary veneer for the shell of the kitchen and have a granite countertop installed to complete the project.
We work with you to figure out exactly what you want in the outdoor kitchen (grill, cabinets, trash pit, counter space, etc) once we understand all your elements and designed size we then calculate the space needed to bring it all together and prepare a proposal for you to review with a price.
Yes, all of the appliances and outdoor kitchen accessories we use are high end stainless steel built for tough weather environments and come with a warranty.
Yes, your project consultant will verify you have everything needed (Including vents) and build a design, plan and quote around your purchased items.
Many customers want the outdoor kitchen experience but may lack the room, budget or desire to have a large cooking area. For these situations, we offer our traditional series outdoor kitchen that includes the grill, cabinets, and granite counter space. This is an extremely affordable alternative to our custom built kitchens.
Yes, however as the hardscape contractor we can only do some of the work. We can run all of the appropriate conduit and coordinate running pipe/wire with proper certified/licensed installers, but the gas/electrical contractors are responsible for hooking everything up and testing it. They will also be responsible for any permits needed for power/gas installation.
Yes, even though we have a network of people we already work with that will get things done efficiently and on time, if you have a specific contractor you would like us to work with we will do our best to accommodate.
Yes our pricing includes a concrete foundation.
United Hardscapes will coordinate all the contractors needed to complete a project, however any permits that need to be obtained will be an additional charge and should be handled by the customer.
United Hardscapes will coordinate the granite and installation with our network of expert contractors.
Yes, your project consultant can help you find a local showroom so you can see countertops up close before you buy.
We do not offer basic landscaping services like mowing, snow plowing, weeding, trimming, leaves etc. However we do provide new landscape installation when we are onsite completing a hardscaping project as an option. This is considered Hardscape/Landscape Construction.
Yes, all of our projects are line itemed so your landscaping package will be quoted separately from the hardscaping quote.
Yes, some customers like to save money this way or simply enjoy gardening their own property, we can definitely help by providing them everything needed to complete the project, even the plants and mulch, ask your project consultant how they can coordinate the entire process for you potentially saving you money.
This depends on the landscape design and is usually a combination of materials
Yes, however this would have to be discussed in advance with the project consultant as it will alter project timing.
We install and rake out topsoil and offer a hydroseed and sod service as a separate cost. Please talk to your Project Coordinator about this to ensure that it is included in your project discussions.
Yes we do install curbing, this is a great option alongside walkways and around flower beds.
Now is the time to start planning your hardscape project and United Hardscapes
is the company to start planning it with