What if I can’t find a product that I am looking for?
Do you help customers figure out the quantity of materials needed?
I have a sketch of my project. Can you help me figure out what I need for materials?
What is a RFQ?
What is a materials list?
Do I need you to put together a materials list for me?
How do you guarantee the best prices and availability?
Do you offer onsite help with design and measurements?
Do you offer installation services?
How quickly could you provide an estimate on our project?
How quickly could we receive materials?
I have a question about my quote or would like to make a change, what do I do?
Can I view product samples before we purchase materials?
I want to move forward with my order. What are the next steps?
Will I know who is delivering my materials?
Who do I contact if there are concerns with my order?
Can I do COD for orders?
What is your return policy?
What if I need additional materials for my order?
What if the materials I choose are not available?
What if I want to cancel my order?
Does my entire order come from the same local supplier?
What if I need my order “Split” so that it's delivered on different dates (base, pavers, topsoil, etc.)?
What type of delivery trucks can I expect?
Where will you place my order when delivered?
What if I need to change my delivery date?
Will deliveries be affected by rain or other inclement weather?
Should I place a tarp where materials are placed?
Can you coordinate delivery with a contractor who I have hired?